Contact Viacom Customer Service
How to Reach a Person at Viacom
Verified Contact Information
Accessibility:
-
1-212-846-5500Only for qualified individual with a disability or a disabled veteran
Viacom Emails:
Accessibility
Only for qualified individual with a disability or a disabled veteran
Legal
Privacy Inquiries
Viacom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Viacom Phone Number
1 (212) 846-5500
Average Calls duration
1 minute
Most Popular Viacom Email Address
viacomaccommodations@viacom.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, account, payments and charges
Call Volume by Day
View full overview ›
Viacom Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Viacom Phone Number | 1 (212) 846-5500 |
| Average Calls duration | 1 minute |
| Most Popular Viacom Email Address | viacomaccommodations@viacom.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
| Prepare before the call to Viacom | Date of birth, email or phone number |
Call Volume by Day
Contact Information
Corporate Office Address:
Viacom
1515 Broadway
New York,
New York
10003
United States
Summary of Viacom Customer Service Calls
590
TOTAL
CALLS
CALLS
01:04
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viacom?
Payments and Charges Question:
- “Billing”
- “Pay my bill”
- “I have credits I got instructions on how to use the credits in print form im having major problems because I have a brain bleed injury which prevents me from following any directions can you apply my credits to the red roof plus in Monroeville pa i”
Account Question:
- “Im paying for bet+ but I dont have it cant sign in”
- “Why are you taken money out of my account for BET”
- “My viacom membership card”
Product/ Service Question:
- “Can't watch BET+”
- “No Internet connection”
- “Booking error”
Activation/ Cancellation Question:
- “Need to cancel. I don't have an id”
- “Cancel CBS”
- “Cancel a reservation”
Request for Information Question:
- “How to send live stram feom apple lap top to my viacom tv”
- “Programming question”
- “CBS programming question”
Refund Question:
- “Need refund”
- “Money back fals advertising”
- “Refund”
Staff Question:
- “Want to see if they service my area”
- “No service”
- “Problem with my service”
Employment Question:
- “Payroll”
- “Paycheck”
- “Job application status”
Return/ Replace Question:
- “Double change”
- “Wrong date on reservation”
- “Book reservatvwrong date”
Shipping and Delivery Question:
- “I haven't received a refund from a hotel stay.”
- “Package delivered to wrong address”
- “Tracking package”
Website/ Application Question:
- “I am pay yearly on voot app but voot app is not running”
- “Install done”
Cards Question:
- “To see why you'll are taking money off my card”
- “You pulled money off my card after months of being unsubscribed”
Other Question:
- “Lost my phone and want to get a new sim with my number for the new phone”
- “No ecg recording”
- “Wiring diagram ceiling fan”
Viacom