Contact Viacom Customer Service
Viacom Phone Numbers and Emails
Accessibility:
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(212) 846-5500Only for qualified individual with a disability or a disabled veteran
Viacom Emails:
Viacom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Viacom is 2128465500.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Viacom may ask you for the following information to identify you as a customer: date of birth, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Viacom is 2128465500.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Viacom may ask you for the following information to identify you as a customer: date of birth, email or phone number.
People call Viacom mainly because of product/ service, account, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Viacom is viacomaccommodations@viacom.com. 61% of customers use this email address to address their issues and concerns.
Contact Information
Corporate Office Address:
How Good is Viacom's Customer Service?
Very bad
slow on cancel bet account
Did not get a live person. The number kept hanging up on me. Xfinity fix the problem by giving me a credit so I could re-purchase.
Horrible service from viacom
Summary of Viacom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viacom?
Payments and Charges Question:
- “Unknown charge”
- “To stop payment on canceled BET plus account.”
- “Need to pay a bill for my bet+”
Account Question:
- “Wrong input of account number of biller on ggives payment”
- “Subscription”
- “Account Information”
Product/ Service Question:
- “No Internet connection”
- “Booking error”
- “Wrong withdrawal”
Activation/ Cancellation Question:
- “To cancel my subscription”
- “Subscribe”
- “Cancelled booking”
Request for Information Question:
- “Programming question”
- “CBS programming question”
- “Reschedule tour from tonight to tomorrow night”
Staff Question:
- “Want to see if they service my area”
- “No service”
- “Problem with my service”
Refund Question:
- “Money back fals advertising”
- “Refund”
- “I need my money back”
Employment Question:
- “Payroll”
- “Paycheck”
- “Job application status”
Return/ Replace Question:
- “Book reservatvwrong date”
- “Equipment return”
- “Having trouble changing payment method and finding the platform in which I signed up with.”
Website/ Application Question:
- “I am pay yearly on voot app but voot app is not running”
- “Install done”
Cards Question:
- “To see why you'll are taking money off my card”
- “You pulled money off my card after months of being unsubscribed”
Shipping and Delivery Question:
- “Package delivered to wrong address”
- “Tracking package”
Other Question:
- “Life shows attendance”
- “I have a business proposal and would like a chance for it to be heard”
- “Hello I am Nevel Gilman introducing a Project called B.A.D. ( Build And Destroy) which is defined as 27 Show pitches 17 are definitely Entertaining Shows!!! I grew up off MTV which I love!!! Therefore I am presenting another 50 years + plus of Entert”