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Viacom

www.viacom.com
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Viacom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Viacom has a 1.6 star rating from 7 customer reviews with 20% of users likely to recommend; consumers report high prices and widespread dissatisfaction with service, billing, channel removals and content choices.

Key Takeaways for Future Customers

  • Read Viacom reviews to gauge recurring complaints before subscribing.
  • Expect disputes over channels and subscriptions that may affect access and billing.
  • Plan for limited customer service responsiveness when seeking refunds or help.

Negative Feedback / Risk Areas

  • Frequent Viacom customer complaints about poor customer service and canceled appointments.
  • Billing issues, overcharges, denied refunds and confusing invoices are common.
  • Removed channels and content decisions led to subscription disruptions and blocked streaming access.

Positive Feedback

Isolated praise exists for specific program restorations, but overall pros are labeled unsatisfactory by reviewers.

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Media from reviews

Viacom employee & prostitution in company van
Viacom - Teachers TV Show is horrible
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William D Kre

Very Bad

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AI Highlights
  • - Called Viacom three times to arrange install.
  • - They cancelled all three times, the last one an hour before; I would not recommend them.

Called Viacom three diffrent times and arranged appointment for them to come out and hook up. Viacom cancelled all three times just the afternoon before except the last time and they called the hour they were supposed to be there and cancelled and the lady who called LAUGHED about it. I would never reccoemend this company.

Cons:
  • No customer service
Reason of review:
Poor customer service
View full review
D. L

Hate to see THE HILLS all @!@! week on MTV classic.

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AI Highlights
  • - I didn't like The Hills back in the 2000s.
  • - This company removed VH1 Music.
  • - Leave MTV Classics for music.
  • - What else can Viacom screw up?

June 24th till JULY 1ST 201* ** - * . Didn't like THE HILLS back in the 2000 s .

If you needed to show it over and over so some people need to be caught up to show so they under stand this show then do it on another channel. LEAVE MY MTV CLASSICS FOR MUSIC ALONE PLEASE. That's what I pay high cable bills for.

This company got RID of VH1 MUSIC . What else can VIOCOM SREW UP!!!

Loss:
$100
Reason of review:
lost week of my short life for a week.

Preferred solution: Dont mess with my MVT CLASSICS.

View full review
Anonymous

Viacom employee & prostitution in company van

Viacom employee & prostitution in company van

This employee visited a known *** while using his Viacom service van. He spent the whole night there.

View full review
Teri L Wph

MTV continued airing of Teen Moms 2 after dog murder by David Evans

AI Highlights
  • - MTV should cancel the show after a family tortured and killed their dog after a nipping incident; the nipping was filmed and the father shot the dog.

This MTV show should be pulled off the air immediately. One of the families tortured, then murdered their dog because it nipped at their little girl's face. The offending persons chose to video the nipping incident, instead of intervening to help the child. David Evans then, at his own admission, banged the dog's head on their deck before taking the dog two acres away (giving him time to think about his actions); then shooting it dead with a shotgun. No consideration was given to other solutions prior to torturing and murdering the dog, as evidenced by David and Janelle's statements on different types of media.

The dog could have been sent to a rehoming shelter. I know this because I rescued a Standard Poodle that did the same thing. Her owners, concerned for their child's safety did a responsible thing. The poodle lived a wonderful life for 11 years under my care, not having injured anyone.

The family probably bought what is an expensive purebred dog with proceeds from their participation in Teen Moms 2; a show they were featured on because they had the ability to procreate before reaching adulthood.

It takes maturity to raise kids, and dogs. This atrocity was not featured on the show, but is now known so widely on the news that Viacom and MTV should immediately cancel the show to demonstrate positive social consciousness. I log about 10 hours a week with MTV, but will no longer do so until Viacom takes socially responsible action.

I'm not a member of PETA, but I do have 28 years law enforcement experience. These people on this show have demonstrated criminal behavior, and should not be awarded monetarily, or be made "famous". I understand the father has been banned from the show, but they still own another dog, and the safety of that dog and their child is still questionable.

Reason of review:
unethical celebrity of dog murderers
View full review
Anonymous
map-marker Hesperia, California

Boycott Georgia

AI Highlights
  • - The reviewer is disappointed by Viacom's Georgia boycott over abortion.
  • - They would boycott all Viacom products if the boycott proceeds.

Hi: Very disappointed when I heard that VIACOM will boycott the State of Georgia, just because the majority of Georgians are Christians and don't believe in later term abortions (at taxpayers' expense); if VIACOM does boycott Georgia, then we will boycott all VIACOM products since it's clearly about politics and doesn't care about killing an unborn baby that has a heartbeat.

Denise in California

View full review
Deborah H Ibq
map-marker New York, New York

Scam-overcharge

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AI Highlights
  • - Dad wasn't charged the agreed price; his card was charged.
  • - They charged his card for reasons given and won't credit back; reps put calls on hold.
  • - No resolution.

My dad tried Viacom for a few months and was not charged the agreed price. They also charged his credit card for reasons which they tell us why and now have refused to give him a credit back..

The representative I talked to was unclear and contradictive. I was placed on hold multiple times so he could speak with another group regarding my dad's account.

No Resolve

Loss:
$75
Pros:
  • Unsatisfactory
Cons:
  • Customer service
Reason of review:
poor pricing, customer service and unauthorized payments

Preferred solution: Full refund

View full review
Anonymous
map-marker Pittsburgh, Pennsylvania

Viacom "Season Pass" Purchases on Xbox Not Honored

AI Highlights
  • - RuPaul's Drag Race S4 season via Xbox; Microsoft validates purchase.
  • - Dec 21 episode did not upload.
  • - VH1 hasn't released it, says Microsoft.

I tried to send this email to Viacom, but their "Contact" section on their website would not process:

Through my Xbox, I purchased the full season of RuPaul's Drag Race Season 4, which is currently airing. This purchase is valid and authorized through Microsoft. When I first made the purchase, the episodes were uploaded to my Microsoft account the next day after they aired on VH1. The most recent episode that aired on December 21st did not upload at all.

I contacted Microsoft and they said there is nothing they can do, that VH1 has not yet released the episode for upload. If VH1/Viacom are not willing to release the episodes for upload as part of the Season Pass deal with Microsoft/Xbox, then perhaps Viacom should reconsider offering these types of deals for their programs.

Please release these programs to Microsoft in a timely manner so I can enjoy what I paid for.

View full review
Cordella Umr

Charges and no show

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I purchased love hip hop show for 1.99 got changed 4 times and no show

Reason of review:
Problems with payment
View full review
Anonymous

Raymond

Please take Raymond off!!! There are so many great shows you could show! How many times do we have to watch these same episodes over and over.

View full review
Donald A Clk
map-marker Washington, District Of Columbia

This disgusting foreign crap

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Where is king of the hill? What is was replaced with is pure crap.

We pay too much for this junk and there is nothing to watch especially on weekends. Your program directors suck.

Reason of review:
Bad quality
View full review
vince d Kih
map-marker Hauppauge, New York

TV show Commercial selection after Full House....OUTRAGEOUS!

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AI Highlights
  • - Ad after Full House used the phrase What up Bitches.
  • - No more Nick at Nite for our family; please review commercial content.

My family of 4 with two daughters 15-18 just finished an episode of Full House...family entertainment....GOOD for Nick@***e for running this show.

Then the next commercial pops up and a girl yells out " What up Bitches?1?1?1?1?...

Are you kidding me.... how can they put this advertisement for their own TV SHOW on after a clean family show like Full House?

The editors need to have thier heads examined! I'm not sure why they would even want advertise after Full House because no parent would want to expose thier kids to this kind of show after being a faithful Full House fan.

No more Nick@***e for our family.... Viacom WAKE UP there are plenty of choices out there in Cableland. Please please review the commercial content before you air it on prime time cable TV.

Angry Dad from NC

Loss:
$1
Cons:
  • Tv show commercial selection after full house
Reason of review:
Damaged or defective

Preferred solution: have programming directors review commercial to promote kids shows in prime time.

View full review
Anonymous

Teachers TV Show is horrible

AI Highlights
  • - This show should not be aired; it disrespects women teachers.
  • - There are shows like The Andy Griffith Show.
  • - I tape shows I like and skip the rest.
Viacom - Teachers TV Show is horrible

This TV show should not be allowed on TV. It is disrespectful to women teachers making them look dumb and immoral.

There are some great shows on this channel like The Andy Griffith Show. I will tape the shows I like and not watch shows that lack morals. It's such a shame when bad shows are mixed with good quality shows. There is too much garbage on TV as it is, so please clean it up.

I know people who feel as I do and we are sick and tired of all the Disrespect!

Let's strive to make America great again and drop these horrible shows. They belong in the garbage.

Reason of review:
Immoral TV Show

Preferred solution: Let the company propose a solution

View full review
1 comment
Guest

It is a great show!! Settle down and stay off the alcohol.

Anonymous

Short Review on March&nbs-04:00;25,&nbs-04:00;2017

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Yes I am very happy with the way you handle my being so upset at no GUNSMOKE ! I am NO longer pissed about anything.

GUNSMOKE IS BACK NOW I'M A HAPPY GUNSMOKE FAN. Thank you so much.

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous

Viacom - Sony Streaming Service Review

AI Highlights
  • - PS Vue cut 10+ Viacom-linked channels in 2 months.
  • - Copyright restrictions on a YouTube clip caused frustration; mentions price/contract disputes.

I recently started using psvue. Within 2 months of my service, psvue cut about 10 or more channels because they were linked to Viacom.

I just accepted that I might just have to deal with this because I know about the arguments over price and contract that have happened in the recent pay with Dish Network, etc. Oh well...i wok probably busy camel the service with psvue all together some I already know how to watch every single thing i desire on the Internet. But when I just went to watch a YouTube video that included reality stars in a clip that was only a few minutes and i couldn't watch it because it had been restricted for copyright, i flipped my lid!!! Whoever runs the past of Viacom that makes all of these decisions, it's a *** *** and is not up with the times.

And I'm not a *** millenial, so believe what I'm saying. You ate restrictive things so much that no one is going to care about your network anymore. That YouTube clip would've made me want the whole episode so bad that I probably would've paid.

But you lost that chance. You are so ***, i don't even have words to say anymore.

Reason of review:
Bad quality
View full review
Anonymous

Exede Internet Service Review

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AI Highlights
  • - Charged termination fees after returning equipment.
  • - Paid to fix equipment, yet charged for receiving nonworking gear and threaten collections.

Wanted to charge me for someone to fix their equipment so I paid termination fees and sent their equipment back only for them to try to charge me for receiving equipment that did not work. This is insane now they say they're going to turn it over to a collection service and that it will impact my credit rating. WHat the *** is wrong with these companies

Reason of review:
Problems with payment
View full review
Anonymous
map-marker Anchorage, Alaska

Poor customer service

Viacom.com is a lousy, greedy corporation. They will not talk to customers and keep blaming dish network and direct tv for dropping there channels because the cheap *** don't want to pay for air time.

Stop Viacom instead of the carriers. They run adds on the bottom of the screen every 60 seconds. Do they think we didn't see the first 20 of them during our movie? I need closed caption and their add messes that up so I can't read what is going on.

I called them to complain and got hung up on three times. When I got an operator to listen and asked for someone with authority, guess what?

No one answered. Viacom be gone

Loss:
$200000
Reason of review:
Poor customer service

Preferred solution: Shut viacom down. dissolve the company

View full review

About

Related Companies

Paramount Global, Paramount Plus, BET, TV Land, CBS TV

Summary

Viacom is a global mass media public company. It is presented to be one of the biggest broadcasting and cable companies. Accordingly to its revenue it competes with such companies as Time Warner, Comcast and The Walt Disney. Viacom was established in 2005. And it was formerly known under the name of CBS Corporation. Viacom provides people (especially teenagers) with entertainment content all around the world. The company earns by reaching its audience through television, computer or even cellphone screens. The business of the company is presented to be driven by broad-minded, creative and enthusiastic people with deep inspiration to make this world a better place to live in. Viacom is headquartered in New York.

Viacom reviews and complaints

Viacom is ranked 471 out of 6643 in Media category

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